Ticket Policy

Ticket Sale Terms and Conditions

Contributors to the not-for-profit Ravinia Festival have priority access to tickets. Sales will open to the public after all requests placed by contributors during their designated request periods have been filled. Admission is subject to terms, conditions, and policies established by the Ravinia Festival Association. Programs and artists are subject to cancelation or change without notice. All concertgoers need a ticket for park admission, regardless of age.

Weather

Ravinia is an open-air venue, and performances will go on rain or shine; there are no rain checks. In the event of severe weather, Ravinia cannot guarantee indoor refuge for all guests.

Fees and Service Charges

A per order service charge will be added to all online, phone, and mail purchases. Ravinia does not add a service charge per ticket.

The Lawn general admission ticket price to most non-classical performances increases by $5 one week before the event.

If a temporary video screen is installed on the North Lawn on a performance date after Ravinia’s full season announcement, the Lawn general admission ticket price will be increased by $5 over the original published price.

Online Purchase Limits

Ravinia reserves the right to limit the number of tickets that may be purchased online for each event. A maximum of 10 Lawn tickets per event may be purchased online per transaction, not exceeding 20 total Lawn tickets per event. We reserve the right to cancel any orders and tickets without notice to you if these limits are exceeded. For needs beyond these limits, please call the box office at 847‑266‑5100.

International and VPN Transactions

To mitigate cybersecurity risk, Ravinia limits online ticket purchases to domestic transactions. If your IP address is registered outside North America, either from your geographic location or use of a VPN, please call the box office at 847‑266‑5100 to complete your transaction over the phone.

Concert Content

Ravinia does not censor or control the content created by guest artists. Patrons with sensitivities to adult language or socio-political commentary are advised to be aware of the artists’ work before purchasing tickets to and/or attending their performances.

Refunds / Exchanges / Donations

Refunds: All ticket sales are final; no refunds will be given unless a performance is canceled in its entirety with no replacement performance scheduled. Refunds will not be considered for instances of inclement weather, artist or program changes, show duration, traffic, parking-related issues, or perceived quality of performance.

Ticket Exchanges: Ravinia is unable to offer refunds on ticket purchases. The box office is happy to exchange your reserved seats or Lawn block tickets toward another event during the current season (subject to availability) or for a credit voucher to be used later during the current season. Exchanges must be made at least 48 hours before the performance starts. Tickets for reserved Lawn blocks must be exchanged as a complete group; partial exchanges will not be accepted. General admission Lawn tickets are not exchangeable.

Ticket Donations: If you are unable to use your performance tickets, please consider donating them to Ravinia for resale. Tickets for reserved Lawn blocks must be donated as a complete group; partial donations will not be accepted. Ticket donations may be made in person or by phone up until the performance starts. You will be emailed a tax receipt for your ticket donation; the value of the tickets may not be applied toward Annual Fund benefits.

Lost Tickets

Tickets and donor benefits for park admission are delivered digitally for scanning at parking lot and park entrrances. If you require assistance, please contact the box office at [email protected] or 847‑266‑5100.

Special Offers and Pricing

Ravinia is pleased to provide special pricing, ticket packages, and other offers for ticket buyers whenever possible. Any offers that include special pricing may not be applied to previously purchased tickets.